FAQS...

  • What forms of payment do you accept?
    West Galt Baby Gifts accepts the following forms of payment:
    Amex, Mastercard, VISA, PayPal, Apple Pay, Google Pay, Shop Pay
  • What is the return policy? 
    West Galt Baby Gifts offers a generous 10-day return policy, giving you plenty of time to make sure your purchase is exactly what you need. Returns are easy--just contact us at shop@westgaltbaby.com for instructions, and send the item back in its original condition, with tags and packaging intact. We’re also here to answer any questions about returns by email.
  • What are the shipping options?

    Our Shipping Policy ensures fast and reliable delivery of your order. All orders are processed and shipped within 1-3 business days through Canada Post, with free shipping to Canada. For orders in the US, a flat fee of $7.95 US applies. Alternatively, UPS or FedEx can be used for an additional fee upon request.

    Shipment method

    Estimated delivery time*

    Canada Post domestic

    5-7 business days

    Canada Post international

    7-10 business days

    You're never in the dark with West Galt Baby Gifts' shipping process. Receive an automatic shipping confirmation and tracking number when your item ships. International customs and taxes are the responsibility of the customer. Be sure to check with your country's policies for accurate information.
  • Do you offer local pick-up?
    West Galt Baby Gifts offers convenient local pick-up for your purchases. Simply select the "local pick-up" option during checkout and you will be contacted within 24-48 hours to arrange a mutual pick-up time. Enjoy the convenience and efficiency of shopping with West Galt Baby Gifts.

  • How do I make changes to an order I’ve already placed?
    At West Galt Baby Gifts, we prioritize customer convenience. If your order needs to be modified after it has been placed, simply contact us at shop@westgaltbaby.com and we will do our best to accommodate your needs.

  • Where are you located?
    West Galt Baby Gifts is a top Canadian online store, located in the historic West Galt section of Cambridge, Ontario. 
  • How do I contact your company if my question isn’t answered here?
    For any questions or concerns you may have, we're here to help. Reach out via email at shop@westgaltbaby.com and we will promptly respond.